Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from AUN Store?

The shipping cost depends on the shipping country and the weight of the package, and will be displayed on the checkout page.

The logistics method depends on the delivery region.

Which payment methods are accepted in AUN Store?

We accept PayPal and the following card types as long as the card does not require a PIN or password:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • Diner’s
How long will delivery take?

It depends on logistic group. Normally Business Express will take around 7~15 working days and Postal Packet will take 25~60 working days.

How secure is shopping in AUN Store? Is my data protected?

Shopping on AUN is safe, fast and convenient. to make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. when you shop at AUN, your privacy and online security are always guaranteed.

What exactly happens after ordering?

We will start processing your order and ship to you as early as possible,

Do I receive an invoice for my order?

Yes, you’ll receive an invoice as soon as you place an order.

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