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Have questions about our projectors, your order or a warranty claim? A real person on our team will get back to you.
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Include these in your message
With these we can usually help in a single reply.
Your order number
It’s in your order confirmation email and under My Account.
A short video
For a fault, a 10–30 second phone video lets our engineers diagnose it quickly.
Your model
The model name (for example U001 Pro) is on the box and on the label under the projector.
More support
Find it yourself
Answers and tools, all in one place.
Warranty & support
Parts shipped to you, with a video to fit them.
How claims workVerify authenticity
Confirm your projector is a genuine AUN unit.
Check your codeTrack your order
Order status and tracking, any time.
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The right model for your room in 60 seconds.
Find my projectorCompare projectors
Up to three models, side by side.
Compare modelsShipping policy
Delivery, tracking and customs.
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